FAQ
Do you offer custom and personalized orders?
Yes! We always love making new pieces, please send us a direct message for more info on how to place your own custom order.
Please note custom orders are not refundable since they are specifically made for you unless it is a defect with the item when it arrives. In that case we will make it for you again.
Did you know we offer wholesale options? We ship to almost everywhere. If you are a small business looking for a place to purchase your products let us know!
Can I change my address once an order is placed?
You may however since the address is not verified your package gets lost during transit we are not responsible for it . Please make sure your address is correct before placing an order.
How do I care for my jewelry?
It is important to properly care for your ring to keep it shiny and radiant for many years.
Remove your ring when working out, showering or bathing, when applying lotions, using hairspray, or chemicals such as acetone.
Use a soft brush to clean the stones themselves, scrubbing gently with warm, mild soapy water to get rid of any dirt accumulation. Rinse the stones well in warm water, since soap scum can build up easily, and then pat it dry with a soft, clean cloth. Don't ever use tissues to wash or dry jewelry
Do you offer international shipping?
Yes, we ship almost anywhere in the world and free shipping offered to US, Canada , UK and Australia!
International orders sometimes may be subjected to customs fees, duties, VAT or taxes separately calculated and collected at the time of delivery which must be paid and handled by you (the buyer). We are not responsible for these charges and we have no way of knowing how much these charges may be.
*** IMPORTANT: Please note that delivery times are estimates ONLY and we have no control over actual delivery times.
We also offer FEDEX 3-6 day express shipping for international packages.
Do you make men's wedding band?
Yes , we do take custom orders. Send us pictures!
Do you offer engraving?
Yes , we offer engraving for an additional $50 , please contact us before placing your order if you are interested in having your ring engraved. Once an order is placed we no longer can add engraving so please make sure to request BEFORE you purchase so we can can make an invoice for you.
Please note engraved orders are not refundable since they are specifically made for you unless it is a defect with the item when it arrives. In that case we will make it for you again.